CAROLINE, A. N.; NURHASANAH, N.; PURWANINGSIH, E. Analisis Program Speak Up Melalui Metode SERVQUAL di RSUD Aji Muhammad Parikesit Teggarong. Jurnal Media Informatika, [S. l.], v. 6, n. 1, p. 540-547, 2024. Disponível em: https://ejournal.sisfokomtek.org/index.php/jumin/article/view/3788. Acesso em: 29 nov. 2025.