Optimalisasi Kemampuan Creative Writing dalam Pengembangan Content Marketing sebagai Upaya Penguatan Branding Digital di PT Lima Benua Koneksindo

Authors

  • Author Icon
    Afrio Syahreza Universitas Pembangunan Nasonal Veteran Jawa Timur
  • Author Icon
    Sugito Sugito Universitas Pembangunan Nasonal Veteran Jawa Timur

DOI:

https://doi.org/10.55338/jpkmn.v7i2.9166

Keywords:

Content Marketing, Branding, Media Digital, Pemasaran Digital, VcloudPoint

Abstract

Perkembangan teknologi digital telah mendorong perusahaan untuk memanfaatkan media digital sebagai sarana pemasaran dan komunikasi dengan pelanggan. Salah satu strategi yang banyak digunakan adalah content marketing yang bertujuan menyampaikan informasi secara menarik, edukatif, dan relevan kepada target audiens. Kegiatan pengabdian ini dilaksanakan di PT Lima Benua Koneksindo dengan tujuan mendukung branding dan promosi produk teknologi informasi melalui pembuatan konten digital. Metode yang digunakan meliputi observasi kebutuhan perusahaan, perencanaan konten, pembuatan konten digital, pembuatan materi promosi visual, serta evaluasi hasil implementasi. Kegiatan yang dilakukan meliputi pembuatan konten pemasaran produk VCloudPoint, konten edukatif untuk KidiLabs, konten informatif pada akun media sosial Hidup Jadi Lebih Mudah, serta pembuatan poster promosi dan dukungan promosi langsung melalui kegiatan pameran. Hasil kegiatan menunjukkan bahwa content marketing dapat membantu perusahaan dalam menyampaikan informasi produk secara lebih menarik, meningkatkan konsistensi komunikasi merek, serta memperluas jangkauan promosi melalui media digital. Kegiatan ini juga memberikan kontribusi dalam memperkuat branding perusahaan dan meningkatkan kemampuan perusahaan dalam memanfaatkan media digital sebagai sarana pemasaran

Downloads

Download data is not yet available.

References

Chintalapati, S., & Pandey, S. K. (2022). Artificial intelligence in marketing: A systematic literature review. International Journal of Market Research, 64(1), 38–68. https://doi.org/10.1177/14707853211018428

Du Plessis, C. (2022). A scoping review of the effect of content marketing on online consumer behavior. SAGE Open, 12(2), 1–15. https://doi.org/10.1177/21582440221093042

Dwivedi, Y. K., Kshetri, N., Hughes, L., Slade, E. L., Jeyaraj, A., Kar, A. K., Baabdullah, A. M., Koohang, A., Raghavan, V., Ahuja, M., Albanna, H., Albashrawi, M., Al-Busaidi, K. A., Balakrishnan, J., Barlette, Y., Basu, S., Bose, I., Brooks, L., Buhalis, D., ... Wright, R. (2023). So what if ChatGPT wrote it? Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy. International Journal of Information Management, 71, 102642. https://doi.org/10.1016/j.ijinfomgt.2023.102642

Grewal, D., Hulland, J., Kopalle, P. K., & Karahanna, E. (2021). The future of technology and marketing: A multidisciplinary perspective. Journal of the Academy of Marketing Science, 49(1), 1–8. https://doi.org/10.1007/s11747-020-00711-9

Hollebeek, L. D., Srivastava, R. K., & Chen, T. (2021). S-D logic-informed customer engagement: Integrative framework, revised fundamental propositions, and application to CRM. Journal of the Academy of Marketing Science, 49(1), 161–185. https://doi.org/10.1007/s11747-020-00722-6

Jacob, M. E., & Johnson, J. (2021). Conceptualising digital content marketing for greater consumer brand engagement. Colombo Business Journal, 12(2), 80–102. https://doi.org/10.4038/cbj.v12i2.83

Kannan, P. K., & Li, H. A. (2021). Digital marketing: A framework, review and research agenda. International Journal of Research in Marketing, 38(1), 22–45. https://doi.org/10.1016/j.ijresmar.2020.06.003

Kaur, P., Dhir, A., Chen, S., & Rajala, R. (2022). Flow in the context of social media marketing: A systematic literature review. Computers in Human Behavior Reports, 5, 100146. https://doi.org/10.1016/j.chbr.2021.100146

Lim, W. M., Rasul, T., Kumar, S., Ala, M., & Dhir, A. (2023). Past, present, and future of customer engagement. Journal of Business Research, 160, 113638. https://doi.org/10.1016/j.jbusres.2023.113638

Ndhlovu, T., & Maree, T. (2024). The central role of consumer-brand engagement in product and service brand contexts. Journal of Marketing Analytics, 12(1), 45–61. https://doi.org/10.1057/s41270-023-00241-7

Nuseir, M. T. (2021). Assessing the impact of social media marketing on consumer behavior. International Journal of Data and Network Science, 5(3), 315–324. https://doi.org/10.5267/j.ijdns.2021.6.004

Odoom, R. (2023). Digital content marketing and consumer brand engagement on social media: Do influencers’ brand content moderate the relationship? Journal of Marketing Communications, 31(4), 491–514. https://doi.org/10.1080/13527266.2023.2249013

Paschen, J., Pitt, C., & Kietzmann, J. (2022). Artificial intelligence in marketing: Understanding the role of AI in content creation. Business Horizons, 65(5), 611–622. https://doi.org/10.1016/j.bushor.2022.04.005

Verhoef, P. C., Broekhuizen, T., Bart, Y., Bhattacharya, A., Dong, J. Q., Fabian, N., & Haenlein, M. (2021). Digital transformation: A multidisciplinary reflection and research agenda. Journal of Business Research, 122, 889–901. https://doi.org/10.1016/j.jbusres.2019.09.022

Wibowo, A., Chen, S. C., Wiangin, U., Ma, Y., & Ruangkanjanases, A. (2021). Customer behavior as an outcome of social media marketing: The role of social media marketing activity and customer experience. International Journal of Data and Network Science, 5(3), 335–344. https://doi.org/10.5267/j.ijdns.2021.6.001

Downloads

Published

2026-07-08

How to Cite

Syahreza, A. ., & Sugito, S. (2026). Optimalisasi Kemampuan Creative Writing dalam Pengembangan Content Marketing sebagai Upaya Penguatan Branding Digital di PT Lima Benua Koneksindo. Jurnal Pengabdian Kepada Masyarakat Nusantara, 7(2), 3400–3407. https://doi.org/10.55338/jpkmn.v7i2.9166