Eksplorasi Kebutuhan Teknologi MPOS untuk Mendukung Pengembangan UMKM di Kabupaten Takalar

Murdiani Sukarana; Muhammad Anas; Andri  Machmury

Authors

Murdiani Sukarana Politeknik Pariwisata Makassar
Muhammad Anas Politeknik Pariwisata Makassar
Andri Machmury

Keywords:

MPOS (Mobile Point of Sale), UMKM, Efisiensi Operasional, Akuntasi, Takalar

Abstract

This study explores the benefits and challenges of using Mobile Point of Sale (MPOS) in the UMKM sector in Takalar Regency, focusing on 8 out of 23 businesses that have adopted this technology. The research methodology involved in-depth interviews with UMKM owners and managers to identify how MPOS affects their operations. The main findings indicate that MPOS significantly contributes to operational efficiency, particularly in transaction management and accounting. Benefits such as ease of transaction tracking and a variety of payment options enhance customer satisfaction and expedite the checkout process. However, challenges such as the need for basic skills, additional costs, and reliance on stable internet connections remain obstacles. In conclusion, although MPOS offers many advantages, successful adoption requires good technological infrastructure and adequate staff training. Recommendations include enhancing features and support to address existing challenges and encourage broader MPOS adoption in UMKM

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Author Biographies

Murdiani Sukarana, Politeknik Pariwisata Makassar

Dosen, Direktur Lembaga Sertifikasi Profesi Pariwisata Politeknik Pariwisata Makassar

Muhammad Anas, Politeknik Pariwisata Makassar

Dosen, Kepala Laboratorium Seni Kuliner

Andri Machmury

Dosen, Kepala Unit Kerja Sama

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